Chemical
Contact

Our Locations

Our Locations

Chemicals & Machinery Pte Ltd
Head Office

7500A Beach Rd,
#10-306 The Plaza,
Singapore 199591

+65 6292 1723

+65 6297 2825

Sales & Technical Centre/Warehouse

6 Tanjong Penjuru Crescent
Singapore 608971

+65 6265 9311

+65 6264 0908

Our Locations

Pt Gk Industry
Sales Office

9Blv Office Tower 11th Floor Unit A
Jl. Bukit Darmo Boulevard 9
Surabaya 60226, East Java, Indonesia

+62 31 5116 8858

+62 31 5116 8862

Our Locations

Cm Chemicals & Machinery Sdn Bhd
Sales & Technical Centre / Warehouse

No. 16 Jalan Maju Cemerlang 3
Taman Perindustrian Maju Cemerlang
81800 Ulu Tiram, Johor, Malaysia

Get In Touch

RATE US

Thank you for taking time to participate in our Customer Satisfaction Survey.
Your participation and cooperation in this endeavor is highly appreciated.

Rating:
Point Score 1 – Poor (Requires immediate attention)
Point Score 2 – Below Average (Some room for improvement)
Point Score 3 – Average (Meets requirements)
Point Score 4 – Good (Above expectations)
Point Score 5 – Excellent (Exceeding expectations)
 
CATEGORYASSESSMENT ITEMSSCORE

A. Product quality

Product acceptance by internal quality control

1 2 3 4 5

 

Product assurance

 

Product performance

 

Product reliability

 

Quality ranking comparative to
Competitors

 

Product packaging standard and
condition

Reason for assessment:

     

B. Delivery performance

On Time Delivery

 

Packaging condition upon delivery

 

Ease of identification

 

Accuracy of delivered items

Reason for assessment:

     

C. Correspondence

Clarity in communication

 

Service request response time

Reason for assessment:

     

D. Technical & Engineering aspects

Product knowledge

 

Ability to provide solution

 

Quality ranking comparative to technical support by competitors

Reason for assessment: