Our Locations

Our Locations

Chemicals & Machinery Pte Ltd
Head Office

7500A Beach Rd,
#10-306 The Plaza,
Singapore 199591

+65 6292 1723

+65 6297 2825

Sales & Technical Centre/Warehouse

6 Tanjong Penjuru Crescent
Singapore 608971

+65 6265 9311

+65 6264 0908

Our Locations

Pt Gk Industry
Sales Office

9Blv Office Tower 11th Floor Unit A
Jl. Bukit Darmo Boulevard 9
Surabaya 60226, East Java, Indonesia

+62 31 5116 8858

+62 31 5116 8862

Our Locations

Cm Chemicals & Machinery Sdn Bhd
Sales & Technical Centre / Warehouse

No. 16 Jalan Maju Cemerlang 3
Taman Perindustrian Maju Cemerlang
81800 Ulu Tiram, Johor, Malaysia

Get In Touch


Thank you for taking time to participate in our Customer Satisfaction Survey.
Your participation and cooperation in this endeavor is highly appreciated.

Point Score 1 – Poor (Requires immediate attention)
Point Score 2 – Below Average (Some room for improvement)
Point Score 3 – Average (Meets requirements)
Point Score 4 – Good (Above expectations)
Point Score 5 – Excellent (Exceeding expectations)

A. Product quality

Product acceptance by internal quality control

1 2 3 4 5


Product assurance


Product performance


Product reliability


Quality ranking comparative to


Product packaging standard and

Reason for assessment:


B. Delivery performance

On Time Delivery


Packaging condition upon delivery


Ease of identification


Accuracy of delivered items

Reason for assessment:


C. Correspondence

Clarity in communication


Service request response time

Reason for assessment:


D. Technical & Engineering aspects

Product knowledge


Ability to provide solution


Quality ranking comparative to technical support by competitors

Reason for assessment: